Flexible Shopify support, no monthly commitment

Buy a block of our hours and spend it on whatever matters most over the next three months: CRO, UX, design updates and campaign support.

Blocks

10, 20 or 40 hours

Use within

3 months

You get

You get

CRO, UX and design support, planned with you

Good for

What’s included

What you can use your hours on

Anything that helps your store perform better. Mix and match across the three months as priorities change.

Conversion improvements

Small, focused changes to product pages, navigation and cart that help more visitors buy.

UX fixes

Smoothing out the parts of your store that confuse or slow people down.

Design refinements

Visual updates that keep your store looking sharp and on brand.

Landing pages and campaigns

Pages for launches, sales and seasonal campaigns, ready when you need them.

Testing support

Setting up A/B tests and making sense of the results, so changes are based on evidence.

Strategic updates

A second pair of eyes on what’s working, what isn’t and what to do next.

How we work

We don’t just wait for the next request

Even on a block of hours, we work like part of your team. That means thinking ahead, not just ticking off tasks.

We spot opportunities

If we see something worth fixing while we’re working, we’ll tell you.

We help you prioritise

We work out together what will make the biggest difference with the hours you have.

We keep things moving

We shape the next steps, so progress doesn’t stall between requests.

Flexi blocks

Choose your block

Bigger blocks work out better value per hour. Not sure which? We’ll help you pick.

10 hours

A focused fix, a landing page review or a quick round of design updates.

Use within 3 months

20 hours

A campaign launch, or a small conversion project from start to finish.

Use within 3 months

Best value

40 hours

A bigger project or a busy season, with the best value per hour.

Use within 3 months

Step 1

Choose your block

10, 20 or 40 hours, depending on what’s on your list.

Step 2

Agree priorities

We plan what to tackle first, based on your goals and what we’d recommend.

Step 3

Use them over three months

Spread your hours across whatever comes up. We keep you posted as they’re used, and let you know before they run out.

Step 4

Top up or step up

Buy another block, or move to a retainer if you find you need us every month.

Flexi or retainer?

Which one suits you

Both give you the same people and the same care. The difference is how often you need us.

Both give you the same people and the same care. The difference is how often you need us.

Feature

Feature

Flexi hours

Flexi hours

Retainer

Retainer

Commitment

Commitment

None. Buy a block when you need one.

None. Buy a block when you need one.

Monthly, after an initial [X] months

Monthly, after an initial [X] months

Hours

Hours

10, 20 or 40, used over 3 months

10, 20 or 40, used over 3 months

Agreed together, each month

Agreed together, each month

Best for

Best for

Bursts of work, campaigns, specific projects

Bursts of work, campaigns, specific projects

Steady, ongoing improvement

Steady, ongoing improvement

Priority help

Priority help

Within your block

Within your block

Front of the queue, every month

Front of the queue, every month

FAQ

Before you buy a block.

Everything you need to know about working with us. Still have questions? Book a free call and we’ll walk you through it.

What are Flexi hours?

A block of 10, 20 or 40 hours of our time, used on CRO, UX, design and campaign work over three months. No ongoing commitment.

What are Flexi hours?

A block of 10, 20 or 40 hours of our time, used on CRO, UX, design and campaign work over three months. No ongoing commitment.

How long do the hours last?

Three months from when your block starts, so you can spread them across whatever comes up.

How long do the hours last?

Three months from when your block starts, so you can spread them across whatever comes up.

What happens if we don’t use them all?

Unused hours expire at the end of the agreed time.We’ll always let you know before your window closes.

What happens if we don’t use them all?

Unused hours expire at the end of the agreed time.We’ll always let you know before your window closes.

Can we top up?

Yes. Buy another block whenever you need one.

Can we top up?

Yes. Buy another block whenever you need one.

How much do Flexi hours cost?

Get in touch for current rates. Bigger blocks work out better value per hour.

How much do Flexi hours cost?

Get in touch for current rates. Bigger blocks work out better value per hour.

What isn’t covered?

Full builds, migrations and theme upgrades are quoted as separate projects. Flexi hours are for improving the store you have.

What isn’t covered?

Full builds, migrations and theme upgrades are quoted as separate projects. Flexi hours are for improving the store you have.

Should we choose Flexi or a retainer?

If you need us now and then, Flexi. If there’s always something on the list, a retainer usually works out better.

Fig & Function

Got a list? Let’s make a dent in it.

Book a call, tell us what’s on your plate, and we’ll suggest the block that fits.