Klaviyo email that keeps customers coming back

We connect Klaviyo to your Shopify store, build the automated flows that do the selling for you, and look after your monthly campaigns if you’d like us to.

Setup

Typically 2–4 weeks

You get

You get

Setup, core flows, optional campaigns

Sound familiar?

What we do

Everything Klaviyo, from first setup to monthly sends

Start from scratch, or pick up where your current setup left off. Use one part or all four.

Set up and connect

Klaviyo connected to Shopify properly, with tracking, sign-up forms and your sending domain set up so emails land in inboxes.

Flows that sell

Automated emails designed in your brand and written in your voice, from the welcome series to win-backs.

Optimise what you have

Already on Klaviyo? We tidy lists, sharpen segments, test subject lines and fix the flows that aren’t pulling their weight.

Monthly campaigns

Planned, designed, written and sent for you, with a short report on what worked.

Flows

The flows we build

Set up once, working every day. These are the automated emails that usually make the biggest difference for Shopify brands.

Welcome series turns new sign-ups into first orders.

Abandoned checkout brings back people who got as far as paying.

Abandoned cart and browse a gentle nudge for people who looked but didn’t buy.

Post-purchase thank-yous, how-tos and review requests.

Back in stock tells people the moment their size or colour returns.

Win-back reminds lapsed customers why they bought from you.

VIP and loyalty rewards your best customers, linked to your loyalty app.

Monthly campaigns

Your list, never left waiting

Each month we plan your sends around launches, sales and seasons, then design, write and schedule them. You approve, we send, and you get a short report on what worked.

What’s involved

How it works

Setup typically takes [X–X] weeks. Campaigns carry on month to month, if you’d like them to.

Step 1

Review

We look at your current setup, list health and what your customers actually do.

Step 2

Set up and connect

Shopify integration, tracking, sign-up forms and sending domain.

Step 3

Build your flows

Designed on brand, written in your voice, timed around how your customers buy.

Step 4

Test and launch

Every email checked on mobile and desktop, every trigger tested.

Step 5

Optimise

We test, learn and adjust once real data starts coming in.

Step 6

Campaigns, if you’d like

We keep your monthly sends going, so your list never goes quiet.

FAQ

Before you get started.

Everything you need to know about working with us. Still have questions? Book a free call and we’ll walk you through it.

Klaviyo or Shopify Email: which do we need?

Shopify Email is fine for simple newsletters. Klaviyo is worth it once you want flows, detailed segments and emails based on what each customer has actually done.

Klaviyo or Shopify Email: which do we need?

Shopify Email is fine for simple newsletters. Klaviyo is worth it once you want flows, detailed segments and emails based on what each customer has actually done.

Can you fix our existing Klaviyo account?

Yes. We’ll review what’s there, keep what’s working and rebuild what isn’t. No need to start again.

Can you fix our existing Klaviyo account?

Yes. We’ll review what’s there, keep what’s working and rebuild what isn’t. No need to start again.

Do you design and write the emails?

Yes. Every email is designed in your brand and written in your voice. You approve everything before it goes out.

Do you design and write the emails?

Yes. Every email is designed in your brand and written in your voice. You approve everything before it goes out.

Will our emails end up in spam?

We set up your sending domain and authentication properly, which makes a big difference to whether emails reach the inbox.

Will our emails end up in spam?

We set up your sending domain and authentication properly, which makes a big difference to whether emails reach the inbox.

Do you do SMS too?

[Confirm: yes, through Klaviyo SMS / not yet.]

Do you do SMS too?

[Confirm: yes, through Klaviyo SMS / not yet.]

Fig & Function

Your list is already there. Let’s put it to work.

Book a call and we’ll look at your Klaviyo setup together, or help you get started if you don’t have one yet.